Uber’s ‘View as Delivery Person’ shows how much of your info couriers get


It may very well be particularly helpful after a foul expertise.

Uber company name written on a multicolored background.

a:hover]:text-gray-63 text-gray-63 darkish:[&>a:hover]:text-gray-bd darkish:text-gray-bd darkish:[&>a]:text-gray-bd [&>a]:shadow-underline-gray-63 [&>a:hover]:shadow-underline-black darkish:[&>a]:shadow-underline-gray darkish:[&>a:hover]:shadow-underline-gray”>Illustration by Alex Castro / The Verge

Uber Eats is introducing a function that can inform you how a lot of your private data a courier has entry to all through the supply course of. The function, known as “View as Supply Individual,” is supposed to “present shoppers with extra transparency and peace of thoughts,” particularly after probably awkward or uncomfortable encounters, in line with Zach Singleton, Uber’s head of privateness and fairness product.

The concept is that the Uber Eats app will present you what data a supply individual has about you earlier than they choose your meals up, whereas they’re making the supply, and afterward. The fundamental gist, in line with Singleton, is that they’ll solely have an approximate supply location till they really choose up your order. Normally, they’ll get your deal with, first title, and final preliminary, in addition to any supply directions and notes once they choose up your order. After they make the supply, the app reverts to solely exhibiting them your approximate supply location. (What “approximate” means can fluctuate by market, in line with Singleton.)

Gif showing someone going through the “what delivery people see about you” screen.

Gif showing someone going through the “what delivery people see about you” screen.

In response to Singleton, Uber will get hundreds of help tickets from people who find themselves curious or have issues about how a lot their driver is aware of about them. That’s very true for ladies; Singleton mentioned that ladies have been “53 % extra prone to have a priority in regards to the data that supply individuals had when one thing uncomfortable has occurred.”

The display screen can even present you more information about what sort of data Uber supply individuals don’t have entry to, in addition to what additional information they’ll get in eventualities like alcohol deliveries the place it’s important to add {a photograph} of your ID to show that you simply’re of age.

The corporate introduced a similar feature for its rideshare app in 2020, known as “View As Driver,” which Singleton mentioned was Uber’s “hottest privateness product” even a 12 months after it launched.

Singleton says the display screen began rolling out on Wednesday within the US and Canada and that you may entry it by going to both the latest order web page or Uber Eats’ privateness middle (which you may get to by going to the Account tab, then Privateness > Privateness Heart).


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