Spotify cuts 6% of its workforce — read the memo CEO Daniel Ek sent to staff

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Daniel Ek, CEO of Swedish music streaming service Spotify.
Toru Yamanaka | AFP | Getty Photos

Spotify introduced Monday it is chopping 6% of its international workforce because the music streaming firm contends with a depressing financial setting that has seen shoppers and advertisers alike restrict their spending.

Spotify has a complete workforce of round 9,800 folks, which implies the cuts impression about 600 workers. In response to its LinkedIn profile, the corporate employs 5,400 folks within the U.S. and 1,900 in Sweden.

Shares of Spotify climbed greater than 3% Monday on information of the cost-cutting measures.

Spotify, which relies in Sweden however listed on the New York Inventory Trade, despatched an inside memo to workers Monday asserting the layoffs.

One-on-one conversations with affected workers will start over the subsequent a number of hours, Daniel Ek, Spotify’s CEO, wrote within the note, which was posted publicly on the corporate’s web site.

“Like many different leaders, I hoped to maintain the sturdy tailwinds from the pandemic and believed that our broad international enterprise and decrease threat to the impression of a slowdown in advertisements would insulate us,” Ek stated.

“In hindsight, I used to be too bold in investing forward of our income progress. And for that reason, right now, we’re decreasing our worker base by about 6% throughout the corporate.”

Ek stated within the word to workers that he takes “full accountability for the strikes that received us right here right now.”

Laid-off workers will obtain a median of 5 months of severance and continued health-care protection, Ek stated. Immigration help can even be accessible for employees whose immigration standing is linked with their employment.

The corporate warned in a Securities and Exchange Commission filing that the redundancy payouts would result in roughly €35 million ($38 million) to €45 million of severance-related fees.

Daybreak Ostroff, Spotify’s head of content material, can be leaving the agency. Ostroff, a former president of Conde Nast Leisure, joined Spotify in 2018 to assist the corporate develop its fledgling promoting and podcasting companies.

In her time at Spotify, Ostroff signed Barack and Michelle Obama’s manufacturing firm Increased Floor Productions to have the previous U.S. president and first woman work on unique podcasts for Spotify. She additionally led the deal to get unique rights to the Joe Rogan present and was accountable for negotiating unique podcasting offers with Kim Kardashian, Prince Harry and Meghan Markle.

“Due to her efforts, Spotify grew our podcast content material by 40x, drove important innovation within the medium and have become the main music and podcast service in lots of markets,” Ek stated within the memo Monday.

On Friday, Google turned the most recent main tech identify to announce layoffs, saying it plans to chop 12,000 employees. Microsoft and Amazon, in the meantime, have additionally introduced layoffs.

Tech corporations confronted a reckoning in 2022 as rate of interest hikes from the U.S. Federal Reserve made shares a much less engaging wager for traders.

In October, Spotify reported overall third-quarter revenue grew 21% to three billion euros, led by progress in paid subscribers, whereas ad-supported income climbed 19% to 385 million euros because of its podcasting push. Losses climbed threefold to 228 million euros, which the corporate blamed on headcount progress and better promoting prices for progress initiatives.

This is the total memo Ek despatched to Spotify workers:

Staff,

As we are saying in our Band Manifesto, change is the one fixed. For that reason, I proceed to reiterate that velocity is probably the most defensible technique a enterprise can have. However velocity alone just isn’t sufficient. We should additionally function with effectivity. It is these two issues collectively that can gas our long-term success. With this in thoughts, I’ve some vital information to share right now.

Whereas we have now made nice progress in bettering velocity in the previous couple of years, we’ve not targeted as a lot on bettering effectivity. We nonetheless spend far an excessive amount of time syncing on barely completely different methods, which slows us down. And in a difficult financial setting, effectivity takes on higher significance. So, in an effort to drive extra effectivity, management prices, and velocity up decision-making, I’ve determined to restructure our group.

To begin, we’re basically altering how we function on the high. To do that, I can be centralizing nearly all of our engineering and product work beneath Gustav as Chief Product Officer and the enterprise areas beneath Alex as Chief Enterprise Officer. I am comfortable to say that Gustav and Alex, who’ve been with Spotify for a very long time and have executed nice work, can be main these groups as co-presidents, successfully serving to me run the corporate day-to-day. They will let you know extra about what this implies within the coming days, however I am assured that with their management, we’ll be capable of obtain nice issues for Spotify.

Personally, these adjustments will permit me to get again to the half the place I do my finest work—spending extra time engaged on the way forward for Spotify—and I am unable to wait to share extra about all of the issues we have now coming.

As part of this transformation, Daybreak Ostroff has determined to depart Spotify. Daybreak has made an incredible mark not solely on Spotify, however on the audio business general. Due to her efforts, Spotify grew our podcast content material by 40x, drove important innovation within the medium and have become the main music and podcast service in lots of markets. These investments in audio provided new alternatives for music and podcast creators and likewise drove new curiosity within the potential of Spotify’s audio promoting. Because of her work, Spotify was in a position to innovate on the advertisements format itself and greater than double the income of our promoting enterprise to €1.5 billion. We’re enormously grateful for the pivotal function she has performed and need her a lot success. Within the close to time period, Daybreak will assume the function of senior advisor to assist facilitate this transition. Alex will tackle the duty for the content material, promoting and licensing work going ahead and you may hear extra from him on that.

The necessity to turn out to be extra environment friendly
That brings me to the second replace. As a part of this effort, and to carry our prices extra in line, we have made the troublesome however essential choice to scale back our variety of workers.

Over the subsequent a number of hours, one-on-one conversations will happen with all impacted workers. And whereas I imagine this choice is correct for Spotify, I perceive that with our historic deal with progress, lots of you’ll view this as a shift in our tradition. However as we evolve and develop as a enterprise, so should our means of working whereas nonetheless staying true to our core values.

To supply some perspective on why we’re making this choice, in 2022, the expansion of Spotify’s OPEX outpaced our income progress by 2X. That will have been unsustainable long-term in any local weather, however with a difficult macro setting, it might be much more troublesome to shut the hole. As you might be properly conscious, over the previous couple of months we have made a substantial effort to rein-in prices, nevertheless it merely hasn’t been sufficient. So whereas it’s clear this path is the suitable one for Spotify, it would not make it any simpler—particularly as we take into consideration the various contributions these colleagues have made.

Like many different leaders, I hoped to maintain the sturdy tailwinds from the pandemic and believed that our broad international enterprise and decrease threat to the impression of a slowdown in advertisements would insulate us. In hindsight, I used to be too bold in investing forward of our income progress. And for that reason, right now, we’re decreasing our worker base by about 6% throughout the corporate. I take full accountability for the strikes that received us right here right now.

My focus now could be on guaranteeing that each worker is handled pretty as they depart. Whereas Katarina will present extra element on the entire specifics across the methods we’re dedicated to supporting these proficient bandmates, the next will apply to all impacted workers:

  • Severance pay: We are going to begin with a baseline for all workers with the common worker receiving roughly 5 months of severance. This can be calculated primarily based on native discover interval necessities and worker tenure.
  • PTO: All accrued and unused trip can be paid out to any departing worker.
  • Healthcare: We are going to proceed to cowl healthcare for workers throughout their severance interval.
  • Immigration help: For workers whose immigration standing is linked with their employment, HRBPs are working with every impacted particular person in live performance with our mobility staff.
  • Profession Help: All workers can be eligible for outplacement companies for two months.

What’s Subsequent

In virtually all respects, we achieved what we got down to do in 2022 and our general enterprise continues to carry out properly. However 2023 marks a brand new chapter. It is my perception that due to these robust choices, we can be higher positioned for the long run. We now have bold objectives and nothing has modified in our dedication to attaining them.

We have come a great distance in our efforts to construct a complete platform for creators of all ranges, however there’s nonetheless a lot to be executed. To really turn out to be the go-to vacation spot for creators, we have to maintain bettering our instruments and expertise, discover new methods to assist creators have interaction with their audiences, develop their careers, and monetize their work.

Actually, taking a look at our roadmap, with the adjustments we’re making and what we have now deliberate to share at our upcoming Stream On occasion, I am assured that 2023 can be a 12 months the place shoppers and creators will see a gradual stream of improvements in contrast to something we have now launched within the final a number of years. I’ll share extra about these thrilling developments within the coming weeks.

Lastly, I hope you’ll be a part of me tomorrow for Unplugged.

And once more, for these of you who’re leaving, I thanks for every thing you’ve got executed for Spotify and need you each future success.

– Daniel

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— CNBC’s Ashley Capoot contributed to this report.

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