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The steelbook case, digital code combo was already annoying with out this obvious manufacturing blunder. When the Ragnarök collector’s version was introduced earlier this summer season, with customized objects and downloadable content material however no bodily sport to plop inside the very costly steelbook case, Ian Walker wrote for Kotaku that “it appears the gaming trade is changing into more and more hostile to the idea of possession, which may be worrisome as older on-line storefronts are phased out.”
So that you pay a premium for bodily, for the $200 circumstances and the $70 games, however you continue to may not get what you wished. It seems that most Collector’s Version errors contain each a lacking steelbook case and sport code, however one Reddit person, who has since created the Twitter account @HelpUsSMS devoted solely to seeking rectification and compiling examples of comparable errors, acquired two codes for the same in-game cosmetics as a substitute of 1 beauty code and one sport code. And up to now, the dearth of perceived urgency in Sony’s efforts to resolve these points is simply resulting in extra frustration.
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“Had been you in a position to get this resolved?” one other person requested them.
“In 5-7 days apparently,” they responded.
Different folks report similar waiting times and issue in commanding Sony’s speedy consideration.
“It’s unlucky that Sony has just about gutted their on-line assist. @AskPlayStation not responds, and there’s no e mail both,” HelpUsSMS told me over Twitter. “So we’ve got to both wait on the cellphone, or look ahead to an internet chat.” And should you’ve ever purchased something earlier than, you understand how lengthy that may take. Sony didn’t reply to requests for remark in time for publication.
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