Salesforce co-CEO Benioff says there’s ‘no finish line when it comes to security’ after Uber hack

Marc Benioff, founder, chairman and co-CEO of Salesforce, speaks at an Financial Membership of Washington luncheon in Washington on October 18, 2019.
Nicholas Kamm | AFP | Getty Photos

Salesforce co-CEO Marc Benioff stated the cloud software program firm has way more to do within the space of cybersecurity following an assault at Uber involving Salesforce’s Slack chat app.

Uber said on Monday that it believed a hacking group dubbed Lapsus$ was behind a cyberattack final week and famous that different victims of the group’s assaults this yr included Cisco, Nvidia, Okta and Samsung. Microsoft additionally said that Lapsus$ had accessed one among its accounts.

In keeping with Uber, the attacker in all probability purchased an organization contractor’s password on the darkish internet after a malware assault, and the contractor accepted a two-factor authentication request. The attacker downloaded some Slack messages and posted a be aware to a Slack channel that “lots of you noticed,” the ride-sharing firm stated.

Hackers typically use so-called social engineering, which includes exploiting trusted people moderately than simply going after {hardware} and software program.

“There is not any end line relating to safety and social engineering,” Benioff stated throughout a press convention at Salesforce’s Dreamforce convention in San Francisco on Tuesday. “There’s issues that we will have to do to assist our prospects forestall these sorts of points.”

Salesforce has seen its techniques exploited prior to now. In 2007, a hacker reportedly obtained electronic mail addresses saved in Salesforce and used them to go after shoppers of Automatic Data Processing and different Salesforce prospects. And in June, Salesforce’s Heroku unit said a hacker had obtained account passwords and a few supply code.

“We have been by nearly each potential state of affairs,” Benioff stated. “There’s so much for us to do in perpetuity, and we will simply hold engaged on it.”

Many of the firm’s engineering group works on safety and belief, stated Bret Taylor, Salesforce’s different co-CEO. Taylor stated that belief was one among Salesforce’s unique values when the corporate was based in 1999.

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