Nvidia delivers official statement on melting RTX 4090 power cables

A sizzling potato: Energy supply-related controversy has surrounded Nvidia’s monstrous new flagship graphics card since earlier than it launched. Customers just lately criticized the corporate after stories of melting energy cables, however Nvidia claims solely a handful of incidents occurred and that it was person error accountable.

Nvidia issued an official assertion in the present day concerning situations of melting energy cords for the GeForce RTX 4090. The corporate is conscious of about 50 circumstances worldwide, claiming they end result from customers improperly plugging within the cables.

The difficulty began in late October when Reddit customers reported energy connectors for the 4090 melting on the top of the cable and the GPU’s connection port. Suspicion rapidly shifted towards the ability adaptors Nvidia shipped with the playing cards to make them suitable with older energy provides.

The RTX 4090’s 16-pin 12VHPWR cables are meant for ATX 3.0 PSUs, however Nvidia knew many shoppers would not need to spend more cash upgrading from their ATX 2.0 fashions. A number of shops have criticized the corporate’s adapter resolution.

In September, the Peripheral Part Interconnect Particular Curiosity Group (PCI-SIG) raised a possible over-current challenge with the adaptors that Nvidia claims it mounted. An investigation by Igor’s Lab found that the adaptors are so fragile that plugging or unplugging them can harm the connections. Cable provider CableMod warned that bending the cables at a brief distance is unsafe.

Nevertheless, a Avid gamers Nexus investigation arrived nearer to Nvidia’s conclusion. It stated issues solely happen when the connector is pulled at an angle or partially disconnected. The problem might additionally contain international object particles. Like Nvidia, Avid gamers Nexus estimates the 4090 has a particularly low failure price.

The controversy escalated additional when person Lucas Genova filed a class-action lawsuit towards Nvidia, accusing the corporate of committing fraud by distributing harmful, faulty adaptors. Regardless of findings blaming person error, Genova claims his expertise with GPU set up ensured he used greatest practices.

Plainly Nvidia’s adaptors are secure for most individuals if appropriately related. Customers who aren’t positive concerning the pack-in adaptors can discover third-party choices or improve to an ATX 3.0 PSU, which does not want an adapter for the RTX 4090. After spending over $1,600 for the graphics card, dropping lower than $200 on a PSU is a small additional step.

Whereas AMD tacitly admitted that none of its new RDNA 3 GPUs can immediately compete with the 4090, it might declare that they do not want adapters to be used with ATX 2.0 energy provides. The Radeon RX 7900 XTX and XT launch on December 13 for $999 and $899, respectively.

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