There’s nothing worse than going out, flying, getting some nice cinematic footage, after which getting residence, pulling the SD card, and what?! What occurred! The place’s that nice footage? It’s nowhere to be discovered on the SD card. This may’t be; this simply can’t be.


You go into the Fly app and convey up the storage, and there, there it’s. There’s your footage. However wait, the SD card continues to be in your laptop computer or PC.
What’s occurring right here? Is it cached footage? How do I get my footage? The place is my footage saved? Don’t match your self for a dunce hat simply but. We’ve all performed this.
No, that nice footage is on the Mavic Air 2 (or 2S’s) inner 8 GB of storage. Whew! What a aid! It’s saved someplace, at the least. Inside storage, huh? That’s one thing alright, so how do I get that nice footage then?
Drones have at all times had some type of inner storage, in any case. It’s wanted for the operational programming that makes flying such an plane doable.
The DJI Mavic Air 2 and the Air 2S each include not solely that inbuilt wanted storage capability nevertheless it additionally comes with 8 GB of inner onboard storage that you need to use similar to it was an SD card.
Not a complete lot of storage by our requirements at the moment, after all, however greater than sufficient for those who’re simply throwing the quad up for some fast pictures or brief video clips. Otherwise you forgot the SD card. That is one other one we’ve all performed.
Now that we all know the place our footage went, how can we entry it? Additionally, how do you turn to the SD card for that expanded capability? In spite of everything, I’m not caught with simply this 8 GB, am I?
All excellent questions, ones we hope we are able to handle for you under. We’ll start with learn how to switch that footage.
USB-C to USB Methodology
Maybe you have got made the error our fictitious pilot above has made, having collected some video footage, and located that it was saved within the inner storage on board the plane.
To not the SD card. With a purpose to get that footage from the interior storage of the plane we have to observe this process.
The USB-C to USB technique is a direct connection from the Air 2/2S to your Mac or PC. It’s additionally the identical technique of connecting used with the Assistant 2 App.
This technique requires a couple of extra steps to carry out than utilizing an SD card reader, the place we merely take away the cardboard and insert it into the cardboard reader.
Nevertheless, this technique does mean you can entry any video/pictures which may have been saved on inner storage, in addition to your SD card media if an SD card continues to be put in within the craft.
With a purpose to carry out this course of, you have to to have the authentic USB-C cable that got here along with your Air 2 or Air 2s. Or the equal sort of information cable.
Step 1. Find the USB-C slot on the left facet of the Air 2/Air 2S and open the protecting cowl.
Step 2. Plug the provided USB-C cable into the Air 2’s USB-C port.
Step 3. Flip in your Air 2/2S by single urgent the ability button as soon as, then press and maintain the ability button till the drone powers up. Plug the USB finish of the plug into an open USB port in your Mac or PC.
Depending on what sort of system you’re utilizing, MAC or PC, after you have got accomplished the primary 3 steps, you’ll then see in your Mac’s desktop, 2 new folders representing the interior storage and the SD card if nonetheless within the plane.
If utilizing a PC and on how you have got it arrange, you need to hear the audio tone your machine performs when a brand new machine is plugged in.
Right here it can depend upon how you have got your machine setup. Most have it arrange the place the file window opens upon plugging within the machine.
In case you have your system arrange this manner, the contents of the interior storage of the plane ought to be displayed. In the event you don’t have this characteristic setup, you’ll find the Drive for the Plane you have got plugged into the machine beneath “THIS PC”.
Click on on the drive that’s the plane, and the file contents ought to open in a brand new window.
Step 4. For Mac customers, to entry the inner storage, merely double-click the “Untitled” new folder. This may open a Finder window and convey you to the listing tree containing DCIM, LOST.DIR, and MISC.
Step 4. For PC customers, to entry the interior storage, double-click on the brand new drive that popped up on the My PC web page. This may open the Mavic Air 2 or Air 2S’s Drive folders in File Explorer. Click on the DCIM, LOST.DIR, and MISC. within the Drive’s folder.
For each MAC and PC customers, the remainder of the method is principally the identical as soon as getting access to the DCIM file.
- Double-click the DCIM Listing.
- This may open the 100MEDIA listing.
- Double-click to open.
It’s right here that you will note your movies, listed as MP4 recordsdata or MOV recordsdata relying on the recording choice chosen throughout the DJI Fly App and set contained in the plane, and your pictures.
At this level, you’ll be able to copy or work together with the file(s) in your Mac or PC. Additionally, you will discover that there are two recordsdata for each file, or copies of every thing.
These recordsdata are labeled with an SRT.
Be aware: SRT recordsdata are backup copies of the unique recordsdata which are at a decrease decision than the primary recordsdata which are recorded or captured on the setting format you, the person, arrange.
Switching from inner to exterior storage
In fact, there are going to be many occasions when 8 GB of storage simply isn’t going to chop it. Let’s be sincere, 8 GB simply isn’t a lot cupboard space on the planet of 4K or increased recording codecs and such.
You will have to make use of the exterior SD card most of the time with its huge potential to deal with SD playing cards as much as a 256 GB restrict.
There are a couple of methods to modify between the 2 storage techniques.
The primary technique happens once you put an SD card into the plane.
At the moment, you may be requested by way of a popup menu window as to which technique you wish to use as soon as the SD card has been picked up after being inserted into the craft.
In the event you missed the Pop-up window, pulling the SD card out and placing it again in will deliver the immediate again up.
The opposite technique is a little more handbook and entails going into the DJI Fly app’s digicam menu settings.
Step 1. Faucet the ellipsis within the higher right-hand nook on the DJI Fly Apps fundamental display. This may deliver up the final Settings menu.
Step 2. On the high of this menu window, choose digicam. This may open the digicam setting window.
Step 3. Scroll down this web page until you see the storage choice. It’s right here which you can change manually between utilizing the interior storage to the exterior storage and vice versa.
It didn’t work! Now what?
In an ideal world, these strategies work 100% of the time. Ah, however oh, if we lived in an ideal world! Sadly, with regards to one piece of expertise speaking to a different, issues could be very imperfect certainly.
Once we discover ourselves in these conditions, the primary thought all of us have is – smash it with a hammer!
Though that technique definitely releases one’s frustrations, it doesn’t resolve the issue however makes it even worse.
So, earlier than we go all Hulk Smash on our gear, there are some things we are able to examine and try to repair the issue.
Firewalls
One of many first issues which will block the Plane from being acknowledged when plugged in is your Firewall.
It might be actively blocking the Plane from connecting.
So, it’s at all times good to examine the machine’s firewall settings to ensure it’s permitting the connection to undergo.
This one is quite common and occurs to the very best of us, and although you have got licensed this plane previously, it’s doable {that a} firmware replace has re-blocked the connection.
Cables
One more reason for the DJI Mavic Air 2 or Air 2S not connecting, and this one’s more durable to determine, is the USB-C cable that you simply’re utilizing.
In a world the place we are actually drowning in cables for all of our gadgets, it’s a risk that the wire your grabbed wasn’t a knowledge cable.
It might simply be a charging cable and never a knowledge/charging cable combo.
As exhausting as it’s to imagine in at the moment’s cable-connected world, you should still discover cables that don’t switch knowledge.
One other risk when it’s a cable challenge is that the cable by some means bought broken and now not works correctly. This one has caught us all in some unspecified time in the future.
The actual fact is, cables do put on out; we pull on them, we yank them. They will undergo plenty of abuse and might get broken, often with out displaying any outward indicators of stated injury.
Attempting a distinct, or a number of totally different cables can assist in discovering whether or not the cable is the difficulty.
Dangerous {Hardware}
EEK! That is the worst-case state of affairs, one which I hope wouldn’t be the case. Again round to that imperfect world factor once more, this does exist as a risk, though distant.
In the event you’ve performed every thing, and I imply every thing, from making an attempt a number of cables and gadgets, checking the Firewall, and different defensive measures we use with our electronics, ensuring all of the tools is updated on its firmware, and but for some cause or one other your plane simply isn’t connecting, it’s time to make the CALL, or e-mail or chat to DJI.
There’s a risk that the difficulty could also be {hardware} associated or that the consultants can help find what the trigger is and information you to an answer.
Be conscious, although, that it is a uncommon incidence, and the issue often lies with one of many above-mentioned causes.
A great way to confirm this, nevertheless, is to attempt a distinct plane in case you have one and see if the issue persists. This might level extra to a problem with the firewall/safety of the machine’s system than to the plane itself.
Or see if the issue persists with another person’s system that you realize works with their plane. Many occasions when there’s a hiccup, you simply must observe the method of elimination till you uncover the trigger.
Fly Protected, Fly At all times, At all times Fly Protected!