HBO Max working to fix ‘can’t play title’ bug on Apple TV 4K

Some Apple TV 4K customers have been experiencing points when utilizing the HBO Max app. Extra particularly, the app reveals a “can’t play title” error when making an attempt to stream content material. Though the bug has but to be fastened, HBO has confirmed that it’s already engaged on an replace that needs to be launched very quickly.

A repair for HBO Max bug on Apple TV 4K is on the best way

The bug appears to particularly have an effect on Apple TV 4K fashions of any era operating tvOS 16.1. For some unknown motive, the newest model of the app is unable to stream HDR content material, resulting in the abrupt error. HBO informed The Verge that the corporate is conscious of the bug and that they’re “engaged on a repair.”

In accordance with the report, the HBO Max growth group really helpful that customers preserve checking for updates to the tvOS app – which means that the repair can be accessible within the subsequent few days.

Whereas HBO works on the replace, customers have discovered a workaround to proceed watching HBO Max on affected Apple TV fashions. Because the bug is said to HDR content material, switching Apple TV to the SDR mode makes the error message disappear (though you’ll find yourself shedding excessive dynamic vary).

To do that, go to the Settings app in your Apple TV and select the Video and Audio menu. Then change Format from HDR to SDR, set Match Content material to Disable, and switch off Match Dynamic Vary and Match Body Charge. For some customers, forcing Apple TV to run in 1080p or 720p resolutions additionally labored. However in fact, these are usually not supreme options.

In August, HBO Max released a completely revamped version of its iOS app with SharePlay help, a brand new Shuffle button, a devoted dwelling for downloaded content material, enhanced pill help, refined design, and stability enhancements.

As for tvOS 16.1, the replace introduces a brand new Siri interface for Apple TV customers, plus the “Hey Siri” command when utilizing AirPods and help for the brand new Matter commonplace for good dwelling equipment.

HBO Max subscribers can download the app for free on the App Store.

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