Having trouble copying and saving files across Windows? This could be why

Microsoft has confirmed some 32-bit apps are having points when copying and saving recordsdata throughout totally different variations of Home windows.

The difficulty is affecting a variety of common applications and Microsoft Office apps, together with the likes of Phrase and Excel, with customers discovering they can not save their work and being confronted with “Doc not saved” error messages.

Microsoft says the problem is primarily affecting enterprise and enterprise customers, with customers and people utilizing Windows units of their residence unlikely to be affected. 

Home windows copy points

“You may need intermittent points saving, or copying, or attaching recordsdata utilizing 32-bit apps that are giant handle conscious and utilizing the CopyFile API,” the corporate stated in a support page outlining the issues.

“Home windows units usually tend to be affected by this subject when utilizing some business/enterprise safety software program which makes use of prolonged file attributes.”

Microsoft notes that every one its hottest Home windows builds are affected, together with Home windows 11, model 22H2; Home windows 10, model 22H2; Home windows 11, model 21H2; and Home windows 10, model 21H2.

There have been no experiences of File Explorer being affected by the copying subject, however Microsoft notes the CopyFile API utilized by a variety of particular purposes could also be impacted. The corporate added that 64-bit apps should not affected by this subject, which additionally avoids apps which are 32-bit and never giant handle conscious.

Because it stands, Microsoft has solely been in a position to launch a repair for Home windows 10 and Home windows 11 21H2, which is offered through the Recognized Subject Rollback system, including it’s engaged on a patch for different variations, and can present an replace quickly. 

The corporate says customers may be capable to get across the subject just by trying to avoid wasting or copy once more. 

“Because the subject is intermittent, it’s prone to succeed on a subsequent attempt,” Microsoft’s recommendation says.


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