CANTON, Mass., Could 23, 2023 /PRNewswire/ — On April 17, 2023, Point32Health, the guardian group of Harvard Pilgrim Well being Care (“Harvard Pilgrim“) and Tufts Well being Plan, recognized a cybersecurity ransomware incident on its pc programs and is working with third-party cybersecurity consultants to conduct an intensive investigation into this incident and remediate the state of affairs.
Sadly, the investigation recognized indicators that knowledge was copied and brought from Harvard Pilgrim programs between March 28, 2023, and April 17, 2023. Harvard Pilgrim is taking this incident extraordinarily significantly and deeply regrets any inconvenience this incident might trigger.
Harvard Pilgrim decided that the recordsdata at challenge might include private data and/or protected well being data belonging to present and former subscribers and dependents, and present contracted suppliers. The investigation revealed that the next data may doubtlessly be within the recordsdata at challenge: names, bodily addresses, telephone numbers, dates of delivery, medical health insurance account data, Social Safety numbers, supplier taxpayer identification numbers, and scientific data (e.g., medical historical past, diagnoses, remedy, dates of service, and supplier names). At this level, Harvard Pilgrim will not be conscious of any misuse of non-public data and guarded well being data on account of this incident, however nonetheless has begun notifying doubtlessly affected people to supply them with extra data and assets.
The discover consists of data on steps people can take to guard themselves towards potential fraud or id theft. Harvard Pilgrim can be providing complimentary id safety and entry to 2 (2) years of credit score monitoring providers for doubtlessly affected people. Harvard Pilgrim recommends that people repeatedly monitor their credit score studies, account statements and profit statements and promptly report any suspicious or fraudulent exercise to the entity with which the account is maintained and the correct legislation enforcement authorities, together with the police and their state lawyer normal.
In response to this incident, Harvard Pilgrim is taking steps to implement extra knowledge safety enhancements and safeguards to raised defend towards comparable occasions sooner or later. Harvard Pilgrim is, and has at all times been, dedicated to prioritizing the safety of the information entrusted to it.
Harvard Pilgrim has established a devoted name heart for people to contact with questions. The decision heart will be reached at (888) 220-5517 (toll free), Monday by Friday from 9:00 a.m. to 9:00 p.m. ET, excluding U.S. holidays. Extra data can be posted on Harvard Pilgrim’s web site at https://www.harvardpilgrim.org/.
SOURCE Harvard Pilgrim Well being Care