Final Fantasy XIV sales suspended to try to help server congestion

Sq. Enix has briefly halted gross sales of Remaining Fantasy XIV’s Starter and Full editions, in an try and ease the server congestion that’s been plaguing the sport because the launch of its Endwalker enlargement. Writing in a blog post, the sport’s producer and director Naoki Yoshida mentioned the corporate is halting deliveries of the bodily model of the sport, digital gross sales, and can be suspending registrations for the sport’s free trial.

Endwalker launched in early entry on December third and bought an official launch days afterward December seventh. However restricted server capability has meant that gamers have typically discovered themselves having to wait hours simply to log into the sport and have been caught in queues of upward of 4,000–8,000 different gamers. As lately as final evening, the sport’s servers appeared to break down utterly underneath the load.

Yoshida says the gross sales suspensions will probably be “phased in over the following few days” and apologizes to potential prospects who’re dropping out, in addition to the corporate’s retail companions. He provides that new adverts for the sport are additionally being stopped, however that “Growth packs and Collector’s Version digital upgrades will proceed to be out there for current gamers in order that they could improve as wanted.”

In additional regular instances, an organization like Sq. Enix would attempt to repair these capability points by investing in new servers. However Remaining Fantasy XIV’s explosion in recognition has coincided with a global chip shortage that’s gotten in the way in which of Square Enix buying new server hardware. Yoshida reviews that the corporate is “beginning to see some progress” because it builds out its server capability and says it hopes to offer a roadmap by January 2022.

The suspension follows comparable motion taken in July this 12 months following an analogous enhance in new gamers, IGN reported on the time. However this wasn’t formally introduced by Sq. Enix, and it’s unclear whether or not bodily gross sales have been additionally affected.

In addition to the server capability points, Yoshida’s put up additionally presents extra particulars on the irritating “Error 2002” bug, which has cropped up for gamers even after they’ve waited hours in digital queues. A patch to handle this bug is scheduled for launch on December twenty first.

Though fixes are underway, Sq. Enix has its work minimize out if it desires to unravel its MMO’s issues earlier than it dangers seeing annoyed gamers drift away. As an apology, Yoshida says the corporate is giving all gamers who personal the total sport and have an energetic subscription an extra 14 days of free playtime. This comes along with the seven days granted earlier this month.

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