Examining the digital transformation juggling act at Novanta

Headquartered in Boston with greater than 2,700 staff worldwide, Novanta is an $800 million world provider of laser photonics, precision movement management, and imaginative and prescient applied sciences. As CIO, Sarah Betadam, who joined in 2019 as VP of enterprise purposes, after which grew to become world CIO in January 2021, is charged with the strategic path, management, and implementation of the corporate’s digital transformation, juggling a number of initiatives concurrently. In the mean time, 4 completely different digital transformation initiatives are underway in cyber, enterprise intelligence, CRM and ERP techniques.

With all this in thoughts, she and the remainder of her crew are presently fascinated with a three-year plan primarily based on enterprise capabilities, collaboration and data-driven choices that align with the Novanta firm imaginative and prescient to allow progress.

“I’ve an awesome crew, and we even have a partnership with the enterprise customers,” she says. “We’re a really fast-paced firm, and my crew is ready to maintain tempo to verify we implement issues.”

Backing from the tech-based firm’s management provides additional muscle to make sure that transformation initiatives are carried out efficiently.

“We even have the management throughout the board actually wanting us to make modifications,” she says. “That assist actually helps. Inside transformational portfolios, although, we nonetheless should prioritize substantive applications, in order that they don’t all occur on the identical velocity. We’re adaptable primarily based on enterprise modifications, and from there we are able to implement.”

CIO Management Stay host Maryfran Johnson not too long ago interviewed Betadam on the CIO-CEO relationship, nurturing enterprise and IT partnerships that assist strengthen the group, servant management, agile methodologies, and extra. Listed below are some edited excerpts of that dialog. Watch the total video beneath for extra insights.

On enterprise partnerships: We consider ourselves as digitally targeted and an integral enterprise companion with the entire completely different features and enterprise items as we transfer to cloud options to greatest scale Novanta for the longer term. Cloud technique is unquestionably one thing we’ve been constructing our ecosystem round. It isn’t straightforward, however with plenty of collaboration during the last two years with partnerships and going via enterprise capabilities, we’re specializing in ache factors and constructing options round them. That’s a key a part of our ongoing success, and for future planning. And as we undergo completely different enterprise instances, we’ve partnered with our finance crew with a view to calculate ROI for the corporate and the way a lot know-how will drive that.  

On agile: It’s about proudly owning the completely different mindsets. So it’s a progress mindset to assume outdoors the field. Agile isn’t about velocity, it’s about how you concentrate on the issue and ensuring you might have a minimal viable product with a view to see if it solves the problem. You then construct on it and pivot. Additionally, when it comes to psychological security, it’s okay to fail. So it builds that atmosphere a couple of progress mindset, adapting to completely different environments and ensuring you’re fixing a enterprise drawback.

On educating the enterprise: You need to do your homework. What we find yourself doing is spending a minimum of a month or two interviewing completely different teams and enterprise stakeholders, after which decide the pilot group to maneuver to agile and what meaning. So for our BI, we began that about 2019 from mid-level and labored for them to develop into our advocates and champions. You then deliver the center administration to the upper administration, so it was main by instance. I discovered it actually instrumental in altering their minds to see how agile is meant to work. One other manner I did it in earlier organizations is you usher in coaches from outdoors to interview your C-suite. Skilled agile coaches interviewing, getting suggestions and formulating a plan additionally helps.

On servant management: The pivotal a part of a servant chief is constructing the inspiration with the crew, ensuring there’s a belief basis inside management, after which see how that disseminates to the group. What I inform crew members is we have to belief and empower one another. So for me, it’s constructing empowerment for crew members, and for them to achieve success, whether or not they’re with me now or a few years later. That provides me the best satisfaction. I imagine the rationale I didn’t expertise the Nice Resignation was due to constructing that belief throughout the crew, having open communication and transparency, and ensuring we work collectively with a view to accomplish what we need to do. It’s a psychological security and a manner to verify folks perceive that you need to stroll the discuss.


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