CEO downplays FTX contagion fears, says he’ll prove naysayers wrong as withdrawals rise

Kris Marszalek, CEO of, talking at a 2018 Bloomberg occasion in Hong Kong, China.
Paul Yeung | Bloomberg | Getty Pictures

The boss of cryptocurrency change took to YouTube Monday to reassure customers of his platform after the beautiful collapse of rival agency FTX sparked fears of a market contagion.

In an “AMA” (ask me something) on YouTube, the platform’s CEO Kris Marszalek stated that his firm had a “tremendously sturdy stability sheet” and that it wasn’t engaged within the sorts of practices that led to the downfall of Sam Bankman-Fried’s FTX final week.

“Our platform is performing enterprise as typical,” Marszalek stated within the AMA. “Individuals are depositing, individuals are withdrawing, individuals are buying and selling, there’s just about regular exercise simply at a heightened degree.”

FTX filed for Chapter 11 chapter safety on Friday after issues over the corporate’s monetary well being resulted in a run on the change and a plunge within the worth of its native FTT token. FTX tried to achieve a deal to be acquired by Binance, the most important venue for buying and selling digital belongings, however this fell aside after Binance backed out citing stories of mishandled buyer funds and alleged U.S. authorities investigations into FTX.

Alameda Analysis, FTX’s sister firm, borrowed billions in buyer funds from the change to make sure it had sufficient funds readily available to course of withdrawals, CNBC reported Sunday. Bankman-Fried declined to touch upon allegations of misappropriating buyer funds however stated its latest chapter submitting was the results of points with a leveraged buying and selling place.

“We by no means interact as an organization in any irresponsible lending practices, we by no means took any third-party dangers,” Marszalek stated Monday. “We don’t run a hedge fund, we don’t commerce clients’ belongings. We at all times had 1-to-1 reserves,” he added.

His feedback come after the revelation Sunday that mistakenly despatched $400 million price of the ether cryptocurrency to, one other crypto change, in October, a mishap that raised fears customers’ funds could also be in danger. and stated they have been despatched by mistake and have been shortly returned to after the error was recognized. Marszalek tweeted Sunday that the agency had meant to ship the funds to its “chilly pockets” — that means an offline cryptocurrency pockets — however have been as an alternative moved to a whitelisted company account with In its personal assertion, stated the transactions have been the results of an “operation error switch” and that every one belongings have since been returned to

“On this explicit case the whitelisted deal with belonged to one in all our company accounts in a third celebration change as an alternative of our chilly pockets,” he added. “We’ve since strengthened our course of and programs to raised handle these inside transfers.”

That did little to assuage investor issues, nonetheless, with merchants speculating could also be going through liquidity problems with its personal and dipping into buyer funds after the FTX collapse. Marszalek pushed again on claims it was misappropriating customers’ funds Monday, stating within the AMA that “we don’t commerce clients’ belongings.”

“We’ll simply proceed with our enterprise as typical, and we are going to show all of the naysayers – and there may be many of those proper now on Twitter within the final couple of days – we’ll show all of them improper with our actions,” Marszalek stated.

“We’ll proceed working as we’ve at all times operated to proceed being a secure and safe place the place all people can entry crypto.”

Evaluation of public blockchain information shared with CNBC by information agency Argus reveals that, from 7 p.m. ET Saturday by way of 6.30 a.m. ET Monday, a web $68 million in ether and $120 million in different tokens was withdrawn from by its customers. Over that very same timeframe, added $62 million in ether and $140 million of different digital belongings to fulfill the withdrawals, in response to Argus.

“To its credit score, continues to have the funds to fulfill these withdrawals, lending additional credence to its CEO’s claims that their belongings are backed 1:1,” Owen Rapaport, co-founder and CEO of Argus, instructed CNBC through e-mail. is one in all quite a few exchanges which have dedicated to offering a breakdown of the reserves that again buyer belongings to reassure customers after the chapter of FTX.

Marszalek stated he expects to publish an audited “proof of reserves” throughout the subsequent 30 days. He stated he understands customers’ want to see the audit launched sooner, however that auditing corporations “do not function on crypto velocity.”

“The target of the audit is to confirm independently that each single coin on the platform is matched by our reserves,” he stated.

Final week, an unaudited proof of reserves dealt with by blockchain evaluation agency Nansen confirmed that held 20% of its belongings in shiba inu, a so-called “meme token.” Requested about this Monday, Marszalek stated this was only a reflection of the belongings clients have been shopping for.

“We retailer no matter our clients purchase and it so occurs that final yr doge and shib have been two extraordinarily sizzling meme cash,” he stated. “So long as our customers are holding it, we will likely be holding it. We’ve no management over what you guys purchase.”

He added that has by no means used its CRO token as collateral for any loans in its historical past. A supply told CNBC beforehand that Bankman-Fried’s Alameda was borrowing from FTX and utilizing the change’s FTT token to again these loans.

Marszalek admitted that had transferred $1 billion to FTX over a yr however that this was geared toward “hedging” clients’ orders. “solely had publicity of beneath $10 million when FTX shut down,” he added.

“The best way the brokerage a part of our enterprise works is that, each time a buyer locations an order to purchase or promote, we’ve a number of venues the place we might hedge this order and we choose probably the most value environment friendly one with [the] finest liquidity, lowest value so we are able to move on these financial savings to our clients,”‘s CEO stated.

“Which means that we aren’t taking any market threat, we’re at all times market impartial. However it additionally means there should be fund flows between our venue and different venues within the business and FTX was one in all them.” has 70 million customers globally and made revenues of $1 billion yearly in each 2021 and 2022, in response to Marszalek. The corporate made headlines in 2021 for some mega advertising offers, together with the rebranding of the Staples Middle sports activities stadium to Area and a industrial that includes celeb actor Matt Damon.

– CNBC’s Kate Rooney and Paige Tortorelli


Leave a Reply

Your email address will not be published. Required fields are marked *