AMD formally addresses rare driver bug suspected of bricking Windows installations

Recap: AMD graphics card customers have been reporting cases of driver installations utterly bricking their Home windows installs since mid-February. Regardless of the stories popping up on a number of social media retailers and boards, no official assertion concerning the difficulty was ever made. AMD has now stepped ahead and admitted that they have been capable of reproduce the difficulty, figuring out the Adrenalin driver bundle’s “Manufacturing unit Reset” possibility as the primary situation.

The problem, which was initially reported earlier this yr, was suspected to be a bug within the latest Adrenalin 23.2.1 driver bundle. AMD customers who had been unlucky sufficient to come across the difficulty would try to put in the drivers, solely to be met with an inaccessible boot drive error upon restart. As soon as encountered, affected customers had two decisions: try to revive to an earlier restore level, or utterly reinstall Home windows.

PCWorld editor Brad Chacos has been investigating the difficulty and dealing intently with AMD to establish and resolve it because the first stories trickled in. In a latest article, Chacos reported that AMD formally acknowledged the difficulty, discovering a flaw that might outcome within the inaccessible boot situation when utilizing the software program’s “Manufacturing unit Reset” possibility throughout driver set up.

“We’ve got reproduced a difficulty that may happen in an especially small variety of cases if a PC replace happens throughout the set up of AMD Software program: Adrenalin Version, and we’re actively investigating. We suggest customers guarantee all system updates are utilized or paused earlier than putting in the motive force, and that the “Manufacturing unit Reset” possibility is unchecked throughout the AMD driver set up course of. We’re dedicated to resolve points as shortly as doable and strongly encourage customers to submit points with AMD Software program: Adrenalin Version by way of the Bug Report Device.”

Based on the article, AMD is actively investigating the difficulty, which has been discovered to be extraordinarily uncommon and onerous to breed. No matter how uncommon it could be, the potential for a botched working system set up and lack of information is rarely a promising chance. Fortuitously, there’s a very simple workaround: merely do not test the “Manufacturing unit Reset” field throughout the Adrenalin set up course of.

Whereas many customers might by no means test the function’s field, there are a variety who use it to clear previous information and guarantee a clear driver set up. All customers ought to train warning when utilizing the “Manufacturing unit Reset” function till a repair is applied. Those that use it to carry out a clear set up and clear any legacy driver recordsdata can fall again to a different well-known graphics driver removing instrument, Display Driver Uninstalller (DDU). This system is accessible for Home windows 7 by way of to Home windows 11 and can be utilized to take away all traces of AMD, Nvidia, or Intel graphics drivers.

The bug is extraordinarily uncommon, and lots of customers (myself included) have put in the most recent driver packages utilizing the reset function with out situation. That does not imply it would not exist, and guaranteeing the “Manufacturing unit Reset” field is unchecked is an especially simple step to make sure you do not change into one of many affected customers earlier than AMD can remediate the difficulty.


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